Services

Strategic PlanningSuccessful strategic planning requires research, intelligent analysis and conceptual skills to design strategies that will achieve your objectives. Our work delivers innovative, yet practical plans tailored to your organisation and your community. 1_services Service Reviews & PlanningAll businesses benefit from periodic review of performance. We provide independent evaluation across a wide range of service areas, develop improvement strategies and support you in implementation – so your service delivers higher levels of performance.
Organisational ReviewsWhile often a business imperative, organisational change can be difficult to manage alone. We have extensive experience in the design and implementation of change processes that lead to significant business improvement. Governance ServicesWe specialise in:

  • Governance reviews
  • Governance documents
  • CEO contract renewals
  • Councillor workshops
  • Councillor mediation
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3_services ConsultationWe have undertaken an extensive range of community and stakeholder consultations including web-based surveys, focus groups, one-on-one interviews, listening posts and more. Our write-ups are highly regarded for clarity and thematic analysis. Workshop FacilitationWe have facilitated hundreds of workshops for Boards, Councillors, senior management and staff. We also facilitate community forums, forums for high profile partners and can chair sensitive conversations in conflicted environments.